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FAQs

QUESTIONS WE ARE HAPPY TO HELP

WHAT IS INCLUDED IN THE INTITAL INSTALLATION?

  • Installation is performed on a time and expense basis.  We will work with you to develop an installation plan that best fits the needs of your organization.

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WHAT IS CONSIDERED AN EMERGENCY?

  • We define an emergency as a problem that causes downtime or has a serious impact on production.

WHAT ARE SOME STRATEGIES TO OPTIMIZE SUPPORT-ABILITY AND UP-TIME?

  • Proper ongoing maintenance of your packaging automation equipment and training is the key to achieving optimum up-time. Monitoring spare parts inventory will also help minimize downtime associated with parts failure.

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